GTS CS Blog

[Back to home]Just a little place for a client services veep to muse and hopefully amuse :-)
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Disclaimer

Who am I? I used to work for DoubleClick, but as of April 2008, I work for Google. I work in the services realm and love doing so. This blog is not a voice of Google in any way, it is my own voice. This is a personal weblog. The opinions expressed here represent my own and not those of my employer.

In addition, my thoughts and opinions change from time to time…I consider this a necessary consequence of having an open mind. This weblog is intended to provide a semi-permanent point in time snapshot and manifestation of the various memes running around my brain, and as such any thoughts and opinions expressed within out-of-date posts may not the same, nor even similar, to those I may hold today.

GTS CS Blog

Tuesday, February 24, 2009

Customer Service - BusinessWeek

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